I have a Yale Pet PIR, however why is my cat sometimes triggering the alarm when set  ?

Please note limitations when using the pet-friendly PIR’s. The weight of the pet and the pet climbing the height so that it will get detected. So if pet climbs a table or sofa it may get detected. Our experts will position the sensor in best suitable place.

How long will the siren sound for when the alarm is triggered?

The siren will sound when triggered for a pre-selected time of 4 or 10 minutes, chosen by you. The system will automatically be re-armedagain after this time period has elapsed.

What is the output of the wall-mounted siren in decibels?

The technical specification is 110 decibels.

Can I use more than one external siren on my Control-panel alarm ?

It is possible to have several sirens, yes. However, only one unit can be programmed with a siren-based alarm. Separate sirens can be purchased by calling us on 0800 193 8727 or from our installers at the time of installation and ‘dummy’ boxes are also available..

How is the external siren powered?

The siren uses standard, non-rechargeable, D-type alkaline batteries. It is not solar powered.

How and when will I need to change the batteries in the siren?

Siren batteries should be refreshed every 2-3 years. The unit will ’beep’ five times when arming the system to inform you that the battery power is too low. It is required to disable the siren tamper when swapping out batteries. Further details are to be found in the manual.

How many telephone numbers can be stored on the Premium alarm control panel?

A maximum of three contact numbers can be stored.

Do Yale control panels have built-in sirens?

Yes, in addition to the external siren unit you have the option of enabling or disabling the internal panel siren.

Why does my control panel ‘beep’ every 30 seconds and with the amber warning light lit?

A power fail or ‘tamper’ condition is present within the system. Check all devices are firmly screw-mounted and that the DC adaptor is connected. If necessary, try re-seating the control panel on the wall mounting back plate with the panel in programming mode.

The control panel displays only the date and time, so how will I know if the alarm is set?

If the alarm is set in ‘Home’ mode, the panel display will always display ‘Home’. In ‘Away’ mode, however, the ‘Alarm On’ status will disappear after 5 minutes to show only the time and date.

I have a shed / garage, will I be able to use a detector in this location?

There will not be a problem in using a detector in this location.

I have pets at home. Is it likely they trigger my alarm, if so how can I overcome this problem?

You can use pet friendly sensors. Alternatively, a magnetic door contact could be used in place of a PIR for this purpose.

Why does the alarm not trigger when I walk in front of a PIR?

Yale PIR’s have a built-in 60 second sleep timer, to prolong the battery life. Arm your system before vacating all areas occupied by PIR detectors for a maximum period of 60 seconds, before re-entering the area and retesting. Please bear in mind, that faster reaction is obtained when movement is detected by walking across the field of view of a PIR lens, rather than simply standing in front of it.

What is the maximum movement detection range of a PIR?

The PIR’s will respond to movement of up to 15 metres away.

Should the red light flash on my PIR?

The red PIR lights will not always flash, to conserve the battery life. If you are in any doubt of the operation of a PIR, vacate the area for up to 60 seconds, and test using the ‘walk test’ facility.

Can I test my new alarm without irritating the neighbours?

The control-panel based system has a useful ‘walk test’ feature. This allows radio range testing of the various devices, without having to audibly test your alarm so as not to cause nuisance to your neighbours.

Are all Yale alarms completely wire-free?

All of the detectors are completely wire-free, there are no mains wiring required to install your system. The control panel-based alarms, however, connect to the mains power supply via the DC transformer lead provided in the kit

I wish to expand my existing Yale alarm. How many detectors can I use in total, and where can I purchase additional accessories from?

Yale alarm systems will accommodate a maximum of 20 devices

How often will I have to change the batteries in my alarm system?

Batteries should be replaced every 2-3 years. Each detector, siren, control panel will inform you when this is required.

I have a large household with many family members, young and old, entering and exiting the property at varying times of day. How can I overcome this?

It is recommended that several keyfobs are programmed in. The individual members of the household can carry their own keyfob around, allowing simple arming and disarming of the system as desired.

What is the output of the wall-mounted siren in decibels?

The technical specification is 110 decibels.

How long will the siren sound for when the alarm is triggered?

The siren will sound when triggered for a pre-selected time of upto 15minutes, chosen by you. The system will automatically be re-armed again after this time period has elapsed.

Can I use more than one external siren on my Control-panel alarm?

It is possible to have two sirens, yes. . Separate sirens can be purchased by calling us on 0800 193 8727 or from our installers at the time of installation and ‘dummy’ boxes are also available..

How is the external siren powered?

The siren uses Lithium 3.6v Bell Box Battery.

How and when will I need to change the batteries in the siren?

Siren batteries should be refreshed every 3-4 years.

How many telephone numbers can be stored on the Visonic powermax control panel?

A maximum of four numbers can be stored.

I have a shed / garage, will I be able to use a detector in this location?

There will not be a problem in using a detector in this location provided its not faraway from the control panel.

I have pets at home. Is it likely they trigger my alarm, if so how can I overcome this problem?

You can use pet friendly sensors. Alternatively, a magnetic door contacts or curtain sensors could be used in place of a PIR for this purpose.

Why does the alarm not trigger when I walk in front of a PIR?

All Visonic PIR’s have a built-in 60 second sleep timer, to prolong the battery life. Arm your system before vacating all areas occupied by PIR detectors for a maximum period of 60 seconds, before re-entering the area and retesting. Please bear in mind, that faster reaction is obtained when movement is detected by walking across the field of view of a PIR lens, rather than simply standing in front of it.

What is the maximum movement detection range of a VisonicPIR?

The Visonic PIR’s will respond to movement of up to 15 metres away.

Should the red light flash on my PIR?

The red PIR lights will not always flash, to conserve the battery life. If you are in any doubt of the operation of a PIR, vacate the area for up to 60 seconds, and test using the ‘walk test’ facility.

Can I test my new alarm without irritating the neighbours?

The Visonic Powermax and all other visonic control-panel based systems has a useful ‘walk test’ feature. This allows radio range testing of the various devices, without having to audibly test your alarm so as not to cause nuisance to your neighbours.

Are all Visonic alarms completely wire-free?

All of the detectors are completely wire-free, For control panel mains wiring is required and telehone line is also needed.

I wish to expand my existing Visonic alarm. How many detectors can I use in total, and where can I purchase additional accessories from?

Visonic alarm systems will accommodate a maximum of 28 devices.

How often will I have to change the batteries in my alarm system?

Batteries should be replaced every 2-3 years. Each detector, siren, control panel will inform you when this is required.

I have a large household with many family members, young and old, entering and exiting the property at varying times of day. How can I overcome this?

It is recommended that several keyfobs or tags are programmed in. The individual members of the household can carry their own keyfob/tag around, allowing simple arming and disarming of the system as desired.

What is the output of the wall-mounted siren in decibels?

The technical specification is 108 decibels.

How long will the siren sound for when the alarm is triggered?

The siren will sound when triggered for a pre-selected time of upto 15minutes, chosen by you. The system will automatically be re-armed again after this time period has elapsed.

Can I use more than one external siren on my Infinite prime alarm ?

No,It is possible to have only one active wireless sirenbox for Infinte prime alarm.

How is the external siren powered?

The siren uses 12v dc supply and it got a back up battery also..

How many telephone numbers can be stored on the Infinite Prime control panel?

A maximum of four numbers can be stored.

I have a shed / garage, will I be able to use a detector in this location?

There will not be a problem in using a detector in this location provided its not faraway from the control panel.

I have pets at home. Is it likely they trigger my alarm, if so how can I overcome this problem?

You can use pet friendly sensors. Alternatively, a magnetic door contacts or shock and vibration detectors could be used in place of a PIR for this purpose.

Why does the alarm not trigger when I walk in front of a PIR?

All Infinite Prime PIR’s have a built-in 60 second sleep timer, to prolong the battery life. Arm your system before vacating all areas occupied by PIR detectors for a maximum period of 60 seconds, before re-entering the area and retesting. Please bear in mind, that faster reaction is obtained when movement is detected by walking across the field of view of a PIR lens, rather than simply standing in front of it.

What is the maximum movement detection range of a Infinite Prime PIR?

The Infinite Prime PIR’s will respond to movement of up to 15 metres away.

Should the red light flash on my PIR?

The red PIR lights will not always flash, to conserve the battery life. If you are in any doubt of the operation of a PIR, vacate the area for up to 60 seconds, and test using the ‘walk test’ facility.

Can I test my new alarm without irritating the neighbours?

The Infinite Prime control-panel based systems has a useful ‘walk test’ feature. This allows radio range testing of the various devices, without having to audibly test your alarm so as not to cause nuisance to your neighbours.

Are all Infinite Prime alarms completely wire-free?

All of the detectors are completely wire-free, For control panel mains wiring is required and telephone line is also needed and siren box requires a 12 v supply.

I wish to expand my existing Infinite Prime alarm. How many detectors can I use in total, and where can I purchase additional accessories from?

Infinite Prime alarm systems will accommodate a maximum of 32 devices.

How often will I have to change the batteries in my alarm system?

Batteries should be replaced every 2-3 years. Each detector, siren, control panel will inform you when this is required.

I have a large household with many family members, young and old, entering and exiting the property at varying times of day. How can I overcome this?

It is recommended that several keyfobs are programmed in. The individual members of the household can carry their own keyfob around, allowing simple arming and disarming of the system as desired.Also you can have a keypad near to the door so that each user can arm and disarm the system.